Terms & Conditions

Belgravia Rare is a trading name of ARISTÉ LTD, a company registered in England and Wales (No. 09743843). All contractual obligations rest with ARISTÉ LTD.

Email: info@belgraviarare.com · WhatsApp: +44 7888 987 726

Hong Kong operations are conducted by ARISTÉ LTD directly. There is no separate Hong Kong entity.

All items are brand new, unused, and complete with original packaging unless otherwise stated in the individual listing. Each is individually described and photographed. Condition characteristics are disclosed before purchase.

Belgravia Rare is not an authorised retailer, dealer, distributor, or affiliate of Hermès International, Chanel S.A.S., or any other brand. All references to brand names and model names are used solely to identify the specific goods offered for sale, as permitted under section 11(2)(c) of the Trade Marks Act 1994, to indicate the kind and intended purpose of the goods. These references do not indicate affiliation, sponsorship, or endorsement.

Goods are sold as described in our condition reports. "Satisfactory quality" under the Consumer Rights Act 2015 is assessed with reference to the description, provenance, and price of each item.

Prices are in GBP unless otherwise agreed. Prices are provided on enquiry and are subject to availability. A communicated price is an invitation to treat, not binding until we accept your order. Written quotations are generally valid for 48 hours.

We accept bank transfer (UK bank transfer, CHAPS, international wire), credit card, debit card, and selected digital wallets. We do not accept cash.

For purchases between £100.01 and £30,000, we may offer a split payment: a deposit by credit card (for Section 75 protection under the Consumer Credit Act 1974), with the balance by bank transfer. Above £30,000, Section 75 does not apply, though chargeback rights may remain. Payment processing fees, where applicable, are disclosed at the point of transaction.

VAT is included where applicable. For full details of the VAT treatment of your purchase, please refer to your invoice.

International buyers: Prices do not include import duties, VAT, or taxes payable in the destination country. These are the buyer's responsibility and vary by jurisdiction. We ship DAP (Delivered at Place, Incoterms 2020) — the buyer pays all import charges on arrival. For specific guidance, consult your local customs authority or tax adviser.

Items we sell are guaranteed authentic. If an item is proven inauthentic by a recognised independent service (including services such as Entrupy, Bababebi, and Real Authentication), we provide a full refund upon return in original condition. This guarantee has no time limit and supplements your statutory rights.

We take full responsibility for the authenticity of items we sell. Third-party certificates form part of our assessment. Where a recognised independent service confirms an item is inauthentic, that finding triggers our refund obligation. Authentication dispute costs are borne by us where the item is confirmed inauthentic.

To cancel, send a clear statement to info@belgraviarare.com or WhatsApp +44 7888 987 726. You may use the model cancellation form at the end of these Terms.

We reimburse all payments, including standard delivery costs, within 14 days of receiving the returned goods. No restocking or handling fees.

Diminished value: Inspection is permitted as in-person — unpacking, examining hardware, briefly trying the item indoors. Diminished value is charged only for damage, staining, or alteration beyond what is necessary to establish the nature of the goods. We photograph items before dispatch; claims are assessed against that record.

Return shipping: You bear the cost. Returns must be sent via fully insured, tracked courier. We are not responsible for items lost or damaged in return transit without adequate insurance. Estimated return shipping costs: £45–£85 (UK), £120–£250 (EU and international), depending on item value and insurance level.

An "on-premises contract" requires physical presence at our premises and payment processed at that time. If you view an item at our showroom but pay remotely afterwards, the transaction remains a distance contract with full cancellation rights.

Statutory rights under the Consumer Rights Act 2015 apply regardless of how the purchase is made.

Your statutory rights include goods of satisfactory quality (s.9), fit for particular purpose (s.10), as described (s.11), and sold with the right to sell (s.17). If goods do not conform, you have a short-term right to reject within 30 days (s.22), a right to repair or replacement (s.23), and — if unsuccessful — a right to price reduction or final rejection (ss.24–26).

Nothing in these Terms limits or excludes your statutory rights. Where there is any conflict, your statutory rights prevail.

UK: DHL Express, 1–3 business days, fully insured, signature required.

International: DHL Express International, 2–7 business days, fully insured, signature required. Shipped DAP (Incoterms 2020). The buyer is responsible for import duties, taxes, and customs fees.

EU deliveries: Since Brexit, the UK is a "third country" under EU regulations. Exotic leather shipments to EU Member States may require inspection at designated Border Control Posts, which can add to delivery time and may incur fees payable by the consignee.

Exotic leather (CITES): Re-export permits are required for international shipment. Processing generally takes 4–8 weeks but may be longer. Allow 8–12 weeks for international delivery of exotic leather. If a CITES permit is refused or materially delayed, either party may cancel with a full refund of sums paid, less any non-refundable third-party fees already incurred.

Risk passes on delivery. Title remains with ARISTÉ LTD until payment in full.

Nothing here excludes or limits liability for: death or personal injury from negligence; fraud or fraudulent misrepresentation; breach of obligations under Section 12 of the Sale of Goods Act 1979 or Section 17 of the Consumer Rights Act 2015; defective products under the Consumer Protection Act 1987; or any other liability that cannot be limited or excluded by law.

Subject to the above, our total aggregate liability shall not exceed the purchase price paid. This limitation does not apply to claims arising from gross negligence or wilful misconduct.

We do not accept cash. For single transactions of €10,000 or above, or where we reasonably suspect a series of linked transactions aggregating to €10,000 or more, we conduct Customer Due Diligence as required by the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. This typically includes identity verification, proof of address, and a source of funds declaration. We may apply CDD at lower thresholds where risk factors are present.

We screen transactions against the OFSI Consolidated Sanctions List. We reserve the right to decline any transaction where CDD cannot be completed, where the purchaser is identified as a Politically Exposed Person without satisfactory enhanced due diligence, or where the transaction raises concerns. Such enhanced due diligence is conducted in compliance with data protection laws.

Sanctions: Under the Russia (Sanctions) (EU Exit) Regulations 2019 (as amended), we cannot sell or ship to Russia, Belarus, or to any person or entity on the UK Sanctions List. By purchasing, you warrant that you are not a sanctioned person and that goods will not be re-exported to sanctioned jurisdictions.

Neither party is liable for failure to perform due to events beyond reasonable control, including but not limited to changes in CITES regulations, acts of government, pandemic restrictions, sanctions changes, or courier disruptions.

Complaints: Contact us at info@belgraviarare.com or WhatsApp +44 7888 987 726. We aim to acknowledge complaints within 2 business days and to provide a substantive response within 14 days. The certified ADR provider is the Centre for Effective Dispute Resolution (CEDR), 70 Fleet Street, London EC4Y 1EU — www.cedr.com.

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction. If you are a consumer resident in the European Union, you benefit from any mandatory provisions of the law of your country of residence. The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.

If any provision is held invalid, the remaining provisions continue in full force. No third party has rights under the Contracts (Rights of Third Parties) Act 1999. These Terms, together with our Privacy Policy, constitute the entire agreement. The English version prevails over any translation.